Frequently Asked Questions

Frequently Asked Questions

What types of products do you offer?

We provide a variety of crystals, stones, and metaphysical items, carefully selected to enhance spiritual connections and support both collectors and practitioners of the metaphysical.


Where do your crystals come from?

We source our stones and minerals from trusted suppliers worldwide, ensuring each piece is authentic and of high quality.


Do you offer custom recommendations?

Yes! If you’re unsure which stone or crystal is best for your needs, please get in touch with us for personalized recommendations.


What is your return policy?

We accept returns within 30 days of purchase. For full details, please review our Refund Policy.


How do I care for my crystals?

Each stone is unique. To preserve their energy, we recommend cleansing your crystals regularly and storing them in a safe space.


Contact Us

Business Address: 1943 Ura Ln, Northglenn, CO 80234, United States
Phone Number: +1 (720) 201-7328
Email: support@serenitysoulstones.com
Business Hours: Monday–Friday, 9 AM – 5 PM (MST)
Order Cut-Off Time: 5 PM MST